Initiating migration

Before starting your website’s migration from Mosaic to Fresco, you’ll need to have a confirmed tranche migration date. The Migration Team will contact you with a proposed date.

We also recommend completing any pre-migration prep before migrating to Fresco. Read our Pre-Migration Guide.

Complete the form 

In order for us to auto-migrate your site, we need you to: 

  1. Accept the pre-migration agreement sent to you by the Migration Support Team. This will be through a prefilled MS Form, which will also ask you for a cost centre code (usually 2 letters and 4 numbers).
  2. Read and accept the Fresco Ts & Cs. This will be through a prefilled OSM form – you need to reply to the email with the phrase “I accept the Terms and Conditions of being a Fresco Site Owner.”
  3. Attend a tranche kick off session if this is your first Mosaic website migration. 

Without completing these three steps, we can’t process your migration request. 

Implement a content freeze 

Once the auto-migration process begins, any edits made to your Mosaic site won’t be reflected in Fresco. We therefore recommend implementing a ‘content freeze’ for two days while your site is auto-migrated.

Also, once your site is auto-migrated from Mosaic, you will need to duplicate any updates on both sites until your Fresco site is published and re-directs are set up to it. You may want to take this into consideration when reviewing and publishing your Fresco site.