Feedback & Bugs

Welcome to the Fresco feedback page. Your input is important as we work to improve and refine this platform for all users across the University.

Your feedback helps us ensure Fresco meets your needs and continues to evolve as a powerful tool for managing web content.

How to Submit Feedback & Report Bugs

We’ve made it easy for you to submit feedback and report any issues you encounter. Please use the forms below to share your thoughts or experiences:

What to include when reporting a bug:

  • Description of the issue: Include any relevant information, eg. The page and/or component/widget, the expected performance and the issue.
  • Steps to reproduce the issue: If possible, provide a clear set of steps we can follow to replicate the issue.
  • Expected results vs actual results: What you expect to happen in this situation, and what actually happens.
  • Screenshots or Error Messages: Please attach any screenshots or copy the error message to help us better understand the issue.
  • The impact: How much does the issue affect your site or work?

What to include for general feedback or suggestions:

  • Description of the issue: Tell us your suggestion, explain the impact or problem the suggestion will improv, or what benefits it will bring to other users.
  • Screenshots or Error Messages :Please attach any screenshots or that hlp show the issue or fix.
  • The impact: How much would the suggestion help your work. 

Need urgent help?

If you're encountering a critical issue or need immediate assistance, please contact mosaicmigrationsupport@it.ox.ac.uk.